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Ticket booking fees for live shows to rise by 3%

3 min read

Ticket booking fees for live shows at a government-owned entertainment complex in the Isle of Man are set to rise by 3%, beginning January 10. This increase will raise the current 2% fee to 5% on tickets for live events at the Gaiety Theatre and Villa Marina in Douglas.

The managers of the venues explained that the extra charge would go toward a new VillaGaiety Development Fund, designed to support long-term improvements to the facilities. This additional fee will be used exclusively for venue upgrades, which include refurbishing public seating areas, hospitality spaces, and an ongoing program to replace sound and lighting equipment.

Currently, the 2% booking fee is used to cover the costs associated with the booking system, Ticketsolve, which has been included in the ticket price since 2013. The new 5% fee will still cover these administrative costs, but it will be presented separately from the ticket price, rather than being included as part of the ticket’s face value.

The fee increase will only apply to tickets for live performances and ticketed experiences at the complex. It will not affect tickets for the Broadway Cinema or Dragon’s Castle, which are part of the VillaGaiety complex but not subject to the same fee structure.

The VillaGaiety complex, which is owned and operated by the Isle of Man’s Department of Education, Sport, and Culture, emphasized that the decision to create the new development fund followed extensive research into the practices of similar live performance venues. The goal of the fund is to help manage the ongoing costs of sustaining and developing the venues over the long term.

The planned improvements include refurbishing the seating areas in the Villa Marina gallery and foyer, upgrading hospitality areas, and replacing aging sound and lighting equipment. These enhancements aim to ensure the venues remain accessible, modern, and appealing to the public for years to come.

To maintain transparency, the managers of the complex have promised to create a short annual report detailing how the funds raised by the new fee are being used. This report will offer a breakdown of the development projects funded by the VillaGaiety Development Fund, ensuring the public can see how the additional money is being spent.

The rise in booking fees has sparked mixed reactions. While the additional costs may concern some ticket buyers, others may view the increased charge as a necessary step to help maintain the quality of the venues and the overall live performance experience. The managers of the Gaiety Theatre and Villa Marina are confident that the improvements will benefit both performers and audiences, offering upgraded facilities that can enhance the overall enjoyment of events.

This move aligns with a broader trend in the arts and entertainment sector, where venues are constantly seeking ways to fund long-term improvements and keep up with the evolving demands of audiences and performers. With more people attending live performances and seeking high-quality entertainment experiences, maintaining and upgrading the physical spaces where these events take place has become increasingly important.

In conclusion, the 3% increase in ticket booking fees at the Isle of Man’s Gaiety Theatre and Villa Marina is being introduced to fund ongoing improvements and ensure the long-term sustainability of the venues. The funds raised will support various refurbishments and upgrades, including seating and technical equipment, helping to enhance the visitor experience. While the increase in fees may cause some concern, the added transparency and long-term benefits of the upgrades aim to justify the change, ultimately improving the quality of live performances for all involved.

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