Duolingo has become a staple in the daily routines of millions, with an impressive 34 million users logging in each day to engage with its gamified language-learning experience. In a recent interview, CEO and co-founder Luis von Ahn shared insights into what makes Duolingo such a compelling tool for language learners.
The app’s presence is palpable. Friends celebrate their practice streaks, journalists rave about their newfound language skills, and even migrants in the U.S. are utilizing Duolingo to improve their job prospects. For instance, John Jairo Ocampo, a Colombian migrant, turned to the app after a construction boss advised him, “More English, more money.” Now settled in Indianapolis, Ocampo and his wife both use Duolingo, showcasing the app’s role in integrating newcomers into American society.
Von Ahn’s personal background informs his passion for accessible education. Growing up in Guatemala, he witnessed firsthand how socioeconomic status could dictate one’s educational opportunities. “If you have money, you can buy a good education; if not, you may not learn to read or write,” he recounted. This realization fueled the creation of Duolingo in 2012, a platform designed to democratize language learning. “We worked hard to keep Duolingo free, wanting to give access to education for everyone,” he explained.
To sustain its mission, Duolingo employs a hybrid business model that offers a free version supported by ads, alongside a premium subscription option that provides additional features. Interestingly, word of mouth has been a significant driver of the app’s growth, with endorsements from figures like Bill Gates amplifying its reach.
The app’s success can be attributed to its innovative features that blend education and entertainment. Users engage with short, game-like lessons that cover speaking, reading, writing, and listening skills across 41 languages. While English is the most popular target language, users can also explore Spanish, Chinese, and even constructed languages like High Valyrian. In a nod to its diverse offerings, Duolingo has expanded into math and music courses.
Key to user retention is Duolingo’s “streak” system, which encourages daily practice, and memorable characters like the green owl, Duo, who sends reminders to keep learners motivated. These elements, combined with social media engagement, have fostered a sense of community around the app. “Duo has taken on a life of its own,” von Ahn remarked, highlighting how users create memes and content around the mascot.
Duolingo’s new conversational practice feature exemplifies its commitment to user-friendly experiences. Von Ahn, who dedicates 30 minutes daily to learning languages through the app, expressed enthusiasm for this tool. “It lets people practice without the pressure of conversing with another person,” he explained, acknowledging that many learners feel shy about speaking.
Currently, Duolingo operates in six cities worldwide and employs around 850 staff members, reflecting its rapid growth. As of 2023, the company reported revenue of $531 million, with projections for 2024 reaching $731 million. Remarkably, while only about 8% of users opt for the paid subscription, they contribute to a substantial portion of the company’s income.
The app’s design philosophy revolves around keeping learning enjoyable. Von Ahn believes that effective gamification and storytelling are crucial for maintaining user engagement. “We spent time making Duolingo fun; it feels like playing a game rather than just education,” he noted.
Beyond language learning, Duolingo aims to create a positive impact. The company has introduced subjects like math and music, seeking to enhance its educational offerings. “We want parents to feel good about giving their kids this app,” von Ahn emphasized, reinforcing the app’s commitment to educational integrity.
Duolingo also values its diverse workforce, understanding that different perspectives enhance the app’s quality. “Employees from various countries help us navigate cultural nuances, ensuring our translations resonate,” he said.
Looking ahead, von Ahn envisions expanding Duolingo’s offerings. While he doesn’t believe it will replace traditional educational institutions, he acknowledges the app’s potential to fill gaps in global education access. “I would like Duolingo to be a place where people can learn almost anything,” he concluded.
In a digital age where screen time is often scrutinized, Duolingo stands out as a tool for productive engagement, fostering a love for learning languages among millions around the world.